Can I enroll in multiple courses?
Yes. You can join more than one course together. All lectures are recorded, and there is no fixed time or date for the exam. You can watch and complete each course when you’re ready.
Are the lectures live or recorded?
The lectures are recorded videos, properly edited, with presentation and a visual pointer to guide you. Once you start the course, you get access to all lecture videos at once. You don’t have to wait for any video or finish one to unlock the next. You can watch any lecture, anytime.
What is the exam timing?
There are no fixed exam dates. The exam unlocks once you complete 35% of the lectures or after 15 days of starting the course, and you can take it whenever you want.
Can I extend the course if I need more time?
Yes. We offer a one-time free 1-month grace extension. You can even extend later, for example, a year after expiry, and still get 30 more days extension. Any additional extensions other than the first extension will be chargeable, but most learners wouldn’t need them.
Can I repeat the exam if I don’t pass?
Yes. You get 2 free re-attempts. After that, additional attempts cost just $2.25 each. The exam is based only on the recorded lectures, so if you’ve gone through them properly, you’ll be well-prepared.
Will I get reminders to complete the course?
Yes. You’ll receive reminders via SMS, email, and WhatsApp for all key steps: lecture progress, exam, and certificate. You’ll also be added to a WhatsApp group that keeps you on track throughout your course.
Can I finish the course early?
Yes. As soon as you complete more than 35% of the lectures, or 15 days have passed since you enrolled, the final exam unlocks. You can take the exam at your convenience and finish the course earlier than the full 2-month duration. After that, you’ll still have access to all lectures for the remaining time, perfect for revision or reference.
When will I receive my certificate after passing the exam?
Certificates are usually dispatched within 10–14 working days after you pass the exam. You’ll get one premium hard-copy certificate for framing, and three additional A4-sized originals for hospital/job use.